Frequently Asked Questions

Yes, at least Third-Party Liability insurance is mandatory by law for all vehicles in India under the Motor Vehicles Act, 1988. Driving without valid insurance can result in a fine of ₹2,000 (first offence) or ₹4,000 (repeat offence), and even imprisonment up to 3 months.

Third-Party: Covers damage or injury caused to a third person or their property. Does NOT cover your own vehicle. It is the minimum legal requirement.

Comprehensive: Covers everything in Third-Party PLUS damage to your own vehicle from accidents, theft, fire, flood, earthquake, and other natural calamities. This is what we recommend.

NCB is a reward for not making any claims during your policy year. The discount on your renewal premium grows with each claim-free year:

• 1 year — 20% discount
• 2 years — 25% discount
• 3 years — 35% discount
• 4 years — 45% discount
• 5+ years — 50% discount

NCB belongs to YOU (the policyholder), not the vehicle. You can transfer it if you buy a new car or switch insurers. We help you preserve your NCB when renewing.

For a new policy: Vehicle Registration Certificate (RC), Driving Licence (DL), Aadhaar/PAN card (for identity), previous policy (if renewal).

For renewal: Just share your vehicle number or previous policy details with us — we handle the rest!

Yes, absolutely. In fact, banks and NBFCs make it mandatory to have Comprehensive insurance when you take a vehicle loan. The financier is added as a "Hypothecatee" in the policy. We manage this smoothly for you.

Yes! Comprehensive motor insurance covers flood damage under "Natural Calamities." Given Assam's flood-prone geography, we always recommend Comprehensive insurance with an Engine Protect add-on. This covers engine damage from water ingression — a very common issue in Assam's rainy season.

In a standard claim, the insurer deducts depreciation on replaced parts. For example, if you need new tyres (depreciation: 50%), you only get half the cost. Zero Depreciation cover removes this deduction — you get the full claim amount. We highly recommend it for vehicles under 5 years old.

Yes! When you sell your old vehicle and buy a new one, you can transfer your accumulated NCB to the new vehicle's policy. You have 3 years from the date of sale to use the NCB. We handle all NCB transfer paperwork for you.

Your claim has absolutely nothing to do with where you bought your insurance from. As per IRDAI (Insurance Regulatory and Development Authority of India) rules:

• Any valid policy from any IRDAI-licensed insurer is equally valid for claims • Insurers are legally obligated to process your claim based on the policy terms — NOT based on who sold it to you • A dealer cannot influence or reject your claim in any way

Dealers push their own insurance because they earn a hefty commission on it. The policies are often the same insurer — just at a higher premium with extra add-ons you may not need. Always compare before you buy.

Under IRDAI regulations and consumer protection law:

• You have the complete freedom to buy insurance from any IRDAI-licensed insurance agent or company of your choice • A car dealer cannot force or pressurise you to buy their insurance as a condition of vehicle delivery • Tying the delivery of your vehicle to purchasing dealer insurance is considered an unfair trade practice

You are fully within your rights to say: "I will arrange my own insurance" — and the dealer must deliver your vehicle. If a dealer refuses or threatens you, you can file a complaint with the Consumer Forum or IRDAI.

Buying insurance from an IRDAI-licensed professional agency like Gloobal Investment Advisory gives you significant advantages over dealer insurance:

🔍 Unbiased Comparison
We compare multiple insurers — TATA AIG, HDFC ERGO, ICICI Lombard, Bajaj, Go Digit — and find the best premium and coverage for your exact vehicle. Dealers typically offer only one insurer (whichever pays them the highest commission).

💰 Better Price
Dealer insurance often includes high-margin add-ons you may not need. We help you choose the right add-ons (Zero Dep, Engine Protect, RSA) — and skip what you don't need — saving you ₹3,000–₹10,000 per year on the same coverage.

🤝 Claim Support
When you claim through us, we follow up with the insurer on your behalf. A dealer has no interest in helping you after the sale. We are with you at every step of the claim process.

📅 Renewal Reminders
We remind you before your policy expires. A lapsed policy means your NCB (up to 50% discount) is lost. Dealers don't care about your renewal.

📞 Call or WhatsApp us at 90716 75933 — we'll get you a better quote than the dealer, right now.

A lapsed insurance policy has serious consequences:

• No claim coverage — any accident or damage during the lapsed period is 100% your own cost
• Legal risk — driving without valid insurance is illegal and attracts fines up to ₹4,000
• Loss of NCB — if you don't renew within 90 days of expiry, your No Claim Bonus (up to 50% discount) is permanently lost
• Fresh inspection — after 90 days, the insurer may require a physical inspection of your vehicle before renewing

Our advice: Renew at least 2 weeks before expiry. We send you renewal reminders so you never miss your date. Call us at 90716 75933 — we'll renew your policy same day.

Yes, bike insurance is mandatory across all of India including Assam under the Motor Vehicles Act, 1988.

• Minimum required: Third-Party Liability insurance
• New bikes: As per Supreme Court directive, new two-wheelers must have a minimum 5-year Third-Party policy
• Penalty for no insurance: Fine of ₹2,000 (first offence), ₹4,000 (repeat offence), and/or 3 months imprisonment

However, we always recommend Comprehensive insurance for bike riders in Assam — the road conditions, floods, and accident risk make own-damage coverage essential. The difference in premium is very small for the protection it provides.

Yes! Motor insurance issued in India is valid across the entire country — all 28 states and 8 Union Territories, including all Northeast states: Meghalaya, Manipur, Nagaland, Mizoram, Tripura, Arunachal Pradesh, and Sikkim. You do not need a separate policy for each state.

However, keep in mind:
• Permits: Some Northeast states require Inner Line Permits (ILP) or Protected Area Permits — these are separate from insurance
• Third-party and Comprehensive cover are both valid everywhere in India
• If you have Roadside Assistance (RSA) as an add-on, it covers you across India — very useful on remote NE hill roads

If you frequently travel across Northeast states, we recommend adding RSA and Engine Protect cover to your policy. Call us to upgrade.

Undeclared vehicle modifications can lead to claim rejection — so this is very important to know.

• Any structural modification that changes the vehicle from original manufacturer specs should be declared to the insurer
• CNG/LPG kits: Must be declared separately — there is a small extra premium, but your kit is then covered in claims
• Bull bars, roof racks, fog lights: Cosmetic/accessory modifications — inform the insurer to ensure coverage
• Undeclared engine tuning or structural changes: Can void your claim entirely
• Declared modifications increase your IDV (Insured Declared Value) — meaning better claim settlement

Always tell us about any modifications when buying or renewing. We make sure everything is properly declared so your claims are never at risk.

A family floater plan covers your entire family — spouse, children, and sometimes parents — under a single policy with one shared sum insured. Any family member can use the entire sum insured. It is more affordable than buying separate policies for each person and ideal for young families.

In cashless hospitalization, you don't pay the hospital bills upfront. The insurance company pays the hospital directly (if it's a network hospital). Steps:

1. Get admitted to a network hospital
2. Show your health insurance card
3. Hospital sends the pre-authorization request to the insurer
4. Insurer approves and pays the hospital directly
5. You pay only the non-covered expenses (if any)

A waiting period is the time after buying the policy during which certain claims are not covered:

• Initial waiting period: 30 days for all illnesses (except accidents)
• Pre-existing disease waiting: 2–4 years depending on the plan
• Specific disease waiting: 1–2 years for conditions like hernia, cataract, etc.

This is why we recommend buying health insurance as early as possible — so waiting periods are behind you before you need the coverage.

Yes, but after a waiting period of typically 2–4 years. Once the waiting period is over, your pre-existing conditions (like diabetes, hypertension, thyroid) are fully covered. Some insurers offer shorter waiting periods. We help you compare and choose plans with the best PED coverage for your conditions.

Yes! Star Health, TATA AIG, and HDFC ERGO offer senior citizen health plans with entry age up to 75–80 years. These plans cover age-related conditions, and the premium is also eligible for tax deduction up to ₹50,000 under Section 80D. We recommend buying this as early as possible.

As a general guideline for Guwahati:

• Individual (young): ₹5–10 Lakhs
• Family of 4: ₹10–15 Lakhs
• Family with senior parents: ₹15–25 Lakhs

Medical costs in Assam have risen significantly. A major surgery can cost ₹3–8 Lakhs in Guwahati. We always recommend adequate coverage rather than minimal coverage to save on premium.

Under Section 80D of the Income Tax Act:
• Self/spouse/children (below 60): Up to ₹25,000 deduction
• Parents below 60: Up to ₹25,000 additional deduction
• Senior citizen parents (60+): Up to ₹50,000 additional deduction
• Maximum total deduction: ₹75,000/year

This means health insurance also saves you tax — it's not just a health expense, it's a smart financial decision!

Yes, many health insurance plans cover maternity expenses, but usually after a waiting period of 2–4 years. It covers normal delivery, C-section, pre and post-natal expenses, and newborn baby cover. We recommend adding maternity cover early — ideally when newly married — so the waiting period is complete before you plan a family.

Ayushman Bharat (PM-JAY) is a great government scheme, but it has significant limitations that private health insurance fills:

What Ayushman Bharat gives you:
• ₹5 lakh per year for hospitalisation
• Covers only BPL / economically weaker families (income-based eligibility)
• Works only at empanelled government and select private hospitals
• No OPD (outpatient) cover, no preventive health check-ups

What private health insurance adds:
• Coverage for middle-class families regardless of income
• Wider hospital network — 14,000+ hospitals including all major private hospitals in Guwahati
• Higher sum insured (₹10–25 lakh) for serious illnesses, surgeries, cancer treatment
• OPD cover, wellness benefits, no-claim bonus, and room rent flexibility
• Tax saving up to ₹75,000 under Section 80D

If you are eligible for Ayushman Bharat, you can use both — AB for government hospitals and private insurance for private hospitals and higher-cost treatments. They complement each other well.

Atal Amrit Abhiyan is Assam's state government health insurance scheme that provides free treatment up to ₹2 lakh per family per year for residents with annual household income below ₹5 lakh.

It covers: Cancer, Heart disease, Neurological diseases, Burns, Neonatal diseases, and Renal disease (kidney).

Limitations vs private insurance:
• Only for Assam residents with income below ₹5 lakh/year
• Limited to 6 specific disease categories only
• Works at empanelled hospitals only — limited network
• Maximum ₹2 lakh — not sufficient for major cancer treatment or organ transplants

Our recommendation: If you are eligible for Atal Amrit Abhiyan, keep your card — it's free and useful for serious illnesses. But supplement it with a private health insurance policy for comprehensive, year-round protection for your entire family.

Don't panic — a rejection is not always final. Here's what you can do:

Step 1 — Understand the reason: Get the rejection letter in writing with the specific reason for rejection.

Step 2 — Contact us immediately: Call Gloobal at 90716 75933. We review the rejection and advise whether it can be challenged.

Step 3 — File a grievance with the insurer: Every insurer has a grievance redressal officer. Submit your complaint with supporting documents.

Step 4 — Approach IRDAI Bima Bharosa: If the insurer doesn't resolve within 30 days, file a complaint at bimabharosa.irdai.gov.in or call IRDAI helpline 155255. It's free and effective.

Step 5 — Insurance Ombudsman: For claims above ₹30 lakh or unresolved disputes, approach the Insurance Ombudsman (free service, no lawyer needed).

Common reasons claims are rejected: Non-disclosure of pre-existing illness, waiting period not completed, treatment at non-network hospital, delay in claim intimation, or missing documents. We help you avoid all these issues when setting up your policy.

This is one of the most searched life insurance questions in India — and the answer can save your family lakhs of rupees.

Term Insurance:
• Pure life cover — if you pass away during the policy term, your family gets the full sum assured
• Very low premium — ₹1 crore cover can cost as little as ₹700–₹1,000/month for a 30-year-old
• No maturity benefit — if you survive the term, there is no payout (unless you choose "Return of Premium" option)
• Best for: Income replacement for your family

LIC Endowment / Traditional Plans (like Jeevan Anand, Money Back):
• Combines insurance + savings — you get money back on maturity
• Higher premium for much lower cover (e.g., ₹10 lakh cover for ₹5,000/month)
• Returns are typically lower than FD or mutual funds
• Best for: Disciplined long-term savings with guaranteed returns

Our recommendation: Buy a Term Plan for protection (high cover, low cost) + a separate investment (FD/MF/LIC) for savings. Don't mix insurance with investment.

A simple rule of thumb used by financial advisors: 10–15 times your annual income.

For example:
• Annual income ₹5 lakh → Cover needed: ₹50–75 lakh
• Annual income ₹8 lakh → Cover needed: ₹80 lakh – ₹1.2 crore
• Annual income ₹12 lakh → Cover needed: ₹1.2–1.8 crore

Also factor in:
• Outstanding home loan balance
• Children's education costs (10–15 years)
• Any other debts or liabilities

This ensures your family can maintain their lifestyle, repay all debts, and fund children's education — even if you are no longer there. Call us for a free life insurance needs analysis tailored to your situation.

What happens depends on how many premiums you have already paid:

Term Insurance:
• Most term plans have a 30-day grace period after the due date
• If not paid within the grace period, the policy lapses — no cover, no claim
• You can revive a lapsed term policy within 5 years by paying all unpaid premiums + interest

LIC / Traditional Endowment Plans:
• If premiums paid for less than 3 years — policy lapses and you lose all money paid
• After 3 years — policy acquires a "paid-up value," giving reduced cover even if you stop paying
• Surrender value is available after 3 years (but usually lower than premiums paid)

Never let a life insurance policy lapse. If you're struggling with premiums, call us at 90716 75933 — we can help you explore options like reducing cover, using paid-up value, or switching to a more affordable plan.

Yes! A homemaker's contribution to the family has immense economic value — childcare, household management, and care of elderly parents — and this can be insured.

• Most insurers allow you to take a term plan for a homemaker spouse • The cover amount is typically linked to the earning spouse's income (usually 50–100% of the working spouse's cover) • Premium is often lower for women as female life expectancy is higher

If something were to happen to a homemaker spouse, the family would need to pay for childcare, cooking, and domestic help — easily ₹15,000–₹30,000/month. Life insurance covers this real financial risk. Contact us to explore the right plan.

Just call or WhatsApp us at 90716 75933. We guide you through the entire claim process — from filing the claim with the insurer to getting your settlement. You don't have to deal with the insurer directly if you don't want to. We do it for you.

Yes! We issue policies digitally. You can get a quote through our website form or WhatsApp, we share the best options, you make online payment, and your policy document arrives on WhatsApp/email within minutes. No need to visit our office unless you prefer to.

No! Our consultation, comparison, and advisory services are completely FREE. We earn a commission from the insurance companies — so you pay the same premium as anywhere else, but you get our expert guidance, claims support, and after-sale service at no extra cost.

Both have pros and cons — here's an honest comparison:

Buying Directly from Different Online Portals:
• ✅ Easy comparison of premiums across insurers
• ✅ Sometimes marginally lower premium (no agent commission)
• ❌ You're on your own at claim time — no one to follow up
• ❌ Easy to pick the wrong plan or miss important exclusions
• ❌ No personalised advice for your specific situation

Buying Through Gloobal Investment Advisory:
• ✅ Same premium as online — no extra charge to you (we earn from the insurer)
• ✅ We compare multiple insurers and advise the right plan for you
• ✅ Full claim support — we follow up with the insurer on your behalf
• ✅ Renewal reminders — we ensure your policy never lapses
• ✅ Local Guwahati office — someone you know and trust, not a call centre

Bottom line: You pay the same premium either way, but with us you get expert guidance, lifetime claim support, and a local face in Guwahati. It's a no-brainer.

You have strong consumer rights in India. Here are your options in order:

Step 1 — Insurer Grievance Cell (fastest): File a complaint on the insurer's website or call their grievance helpline. They must respond within 15 days.

Step 2 — IRDAI Bima Bharosa Portal:
Website: bimabharosa.irdai.gov.in
Helpline: 155255 (toll-free)
Email: complaints@irdai.gov.in
The insurance regulator takes complaints seriously — most are resolved within 30 days.

Step 3 — Insurance Ombudsman: For claim disputes, a free and fast quasi-judicial process. The nearest Ombudsman office for Assam is in Guwahati. No lawyer needed — you can represent yourself.

We help you every step of the way. If your claim is being mishandled or rejected unfairly, call us at 90716 75933 — we know how to escalate effectively.